Question : Is there anything else that should I be aware of when I apply RSR-2000?
Answer : Yes. On marble only, an etched spot right over the area where RSR-2000 was applied, may appear during the removal
process. This etching is usually happening because of the chemical reaction between the RSR-2000 gel and rust stain.
Additional re-polishing may be required over the treated area.
Another note that you should be aware of is that RSR-2000 does not remove dyed color in the stone due to the fact of
aging process. (I.E. old marble looks rusty but in the same time might be dyed because of the time and color of rust,
therefore you will be able to remove the rust but you might still have a slight yellow coloring which is the dye).
Question : Does it work on all types of stones?
Answer : Generally speaking, RSR-2000 works on all types of natural stones.
Question : Can l apply RSR-2000 on wet stone?
Answer : No. You can’t use RSR-2000 on wet stone. The surface has to be completely dry before applying RSR-2000, otherwise
it will not work.
Question : I applied RSR-2000 over the stained area and nothing happened, what should l do?
Answer : First you need to find out if the stone was previously treated with wax or any similar chemical.
If was waxed then you will need to remove the wax then proceed with the rust stain removal process. The RSR-2000
does not work through a previously treated surface area.
If the wax was removed and RSR-2000 gel didn’t turn purple in color, then this particular stain isn’t a rust stain. We
recommend using one of the other Alpha® poultices, which are designed for General, Organic or Ink stains.
Question : Can I apply RSR-2000 on walls?
Answer : Yes. RSR-2000 can be used for wall applications. RSR-2000 is a high-consistency gel, which has the capability of
holding its position in vertical applications.
Question : What will happen if I leave RSR-2000 applied on the stone overnight?
Answer : We do not recommend leaving RSR-2000 applied on the stone overnight. If it does happen, you might get a slight purple color from the residue in the stone causing the stone to look purple. When this occurs you will have to use hydrogen peroxide liquid on a towel to remove the purple stain.
Question : What is the difference between Alpha® Rust Poultice and RSR-2000?
Answer : Alpha® Rust Poultice is a powder poultice, which you need to mix with water making the poultice into a paste. This poultice paste general takes an average of 24 hours in order to remove the stain. Also, powder poultice may take several applications before removing the stain from the stone, which may take several days.
Alpha® RSR-2000 comes in a gel form already premixed for immediate usage. RSR-2000 generally
takes an average of 5 – 10 minutes into one application to remove the rust stain from the stone.